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CUSTOMER CARE

We strive to provide the best customer service we can, any questions please don't hesitate to contact us. 

Have any questions or concerns? 

We’re always ready to help!

 

 

send us an email to:

trendtheory1@gmail.com

RETURNS

We only accept returns in exchange for store credit and we do not assume any return shipping costs. Please e-mail us to make a return. 

FAQ

Do you provide International delivery?

 

We do provide International Shipping!

 

What is your returns policy?

 

We only accept returns of unworn items with the tags still on them in exchange for store credit. We do not assumer return shipping costs. E-mail us to make a return.

How do I track my order?

 

We will send you an e-mail once your order has shipped with a tracking number you can follow.

We also offer Store pick-up if you are in the NY area. You will receive an e-mail when your order is ready for pick-up.

Where and when can I pick-up my online order?
When you receive the e-mail confirming that your order is ready for pick-up, text the number 914-380-9370 to confirm status and time.
Hours are:
Monday-Friday : 9 AM - 2 PM and 7 PM until Midnight
Saturdays: 9 AM -  2PM

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